Airtel-Vodafone is now part of Sure – and we’re moving in!
We’re closing the Airtel-Vodafone shop in Guernsey from Tuesday 27th May 2025. You’ll still get the same great service, now from the Sure store.
Nothing else is changing – your plan, your support, and your service will all stay the same. You’ll now be looked after by a bigger, blended team of the same friendly faces, just down the road at the Sure High Street store.
What’s staying the same?
- Your service plans and pricing
- Your network service and data
- The friendly local team
What’s changing?
Just our location – from 27th May, we’ll be serving you from the Sure shop in town.
We’re here to help
Whether you’re joining us for help, an upgrade, or just to say hello, we’re ready and waiting at the Sure shop.
FAQs
No - your existing plan, pricing, and benefits will remain exactly the same. There’s no need to make any changes.
Yes, it’s the same team you know and trust who will now be working from the Sure shop. You’ll also benefit from an even bigger team to support you.
Now that Airtel-Vodafone is part of Sure, we’re bringing everything under one roof to simplify your experience. One location, one team – same great service.
From 27th May, you’ll be able to visit the Sure shop on the High Street for all your mobile, broadband and smart home needs. It’s just down the road from the old shop.
You can still reach us by phone, live chat, or through our website if you need help. Sure also offer a Home Visit service, available to anyone who can’t make it to the shop, find out more at www.sure.com.
The Airtel-Vodafone store in Jersey will also be closing, we will notify our Jersey customers of the changes closer to the time.
There’s nothing you need to do, your service will continue as usual, just from a new location.