Roam with confidence

Use the below checklist to help you roam with confidence when you are outside of your home network; 

  • Check the country you are visiting has a roaming agreement with Airtel-Vodafone here.
  • The UK Country code is 44. When dialling from abroad you need to dial +44 and then delete the first 0 for example +447829. Any stored numbers won't work without the country code.
  • Mobile phones usually select a network automatically when roaming. If this does not happen see our Voice Roaming guide below.
  • Check your mobile plan to see if you will be charged for receiving calls. You can click here for more info on Pay Monthly roaming add-ons. To add one of these, simply call 121.
  • Please note you will be charged to check your voicemail while roaming.
  • For more on roaming rates visit our roaming page.
  • To avoid roaming data charges, follow the steps below in our Data Roaming guide to turn off your mobile data.

Voice Roaming

iPhone

  • Go to Settings → Phone → SIM Applications.
  • Click Roaming Manager then select Home.
  • Re-enter your PIN if prompted.
  • Return to the Settings menu  Carrier and turn off Automatic. Manually select a network from one of our roaming partners. This list is available here.

Android

  1. Go to Settings → Wireless & networks → Mobile networks → SIM Services.
  2. Click Roaming Manager then select Home.
  3. Re-enter your PIN if prompted.
  4. Return to Mobile network settings → Network operators. Manually select a network from one of our roaming partners. This list is available here.

Data Roaming

The inclusive data provided with your Pay Monthly plan does not include data that you use while abroad, so we always recommend turning off your data services when roaming to avoid unexpected bill shock. If you require data while roaming why not consider our Pay Monthly roaming plan the Power Plan Plus. Alternatively, you can add one of our data roaming bolt-ons. Click here for more details.

iPhone

How to turn off your data

This should be carried out before you go abroad:

  1. Go to Settings → Mobile Data and turn off Mobile Data.
  2. Select Mobile Data Options and turn off Data Roaming.
  3. In the same menu go to Mobile Data Network and remove the APN: airtel-ci-gprs.com
  4. Finally, we recommend turning off the Wi-Fi Assist function as this switches your phone to mobile data if it senses a low Wi-Fi signal. Return to the mobile data menu and scroll right down to the bottom and turn off Wi-Fi Assist.

How to activate your data roaming

  1. Go to Settings  Mobile Data and turn on Mobile Data.
  2. Select Mobile Data Options and turn on Data Roaming.
  3. In the same menu go to Mobile Data Network and enter the APN: airtel-ci-gprs.com

Settings based on iOS 10.

Please note, settings may change on other versions of software.

Android

How to turn off your data

This should be carried out before you go abroad:

  1. Go to Settings → Wireless & networks → Data usage and turn off Mobile data.
  2. Return to the Wireless & networks menu → Mobile networks and turn off Data roaming.
  3. Finally, select Access Point Names and delete all active APNs.

How to activate your data for roaming

Activating your internet settings:

  1. Go to Settings → Wireless & networks → Data usage and turn on Mobile data.
  2. Return to the Wireless & networks menu → Mobile networks and turn on Data roaming.
  3. Finally, select Access Point Names and add the following APN: Name:- Airtel, APN:- airtel-ci-gprs.com

Settings based on Android 6.0.1 Marshmallow

Please note, settings may change on other versions of software.